| Plan limits |
| Staff users |
5 | 3 | 8 | 10 | 15 | 75 | Unlimited | Unlimited |
| Doctors |
3 | 1 | 2 | 5 | 10 | 50 | Unlimited | Unlimited |
| Branches |
1 | 1 | 1 | 1 | 1 | 3 | Unlimited | Unlimited |
| Patient records |
200 | 3,000 | 10,000 | 15,000 | 5,000 | 50,000 | Unlimited | Unlimited |
| Storage |
1 GB | 2 GB | 3 GB | 10 GB | 5 GB | 15 GB | 500 GB | 2,000 GB |
| Included on every plan |
| Patient registryHospital IDs, search, allergies, family links, timeline |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Secure login with MFATwo-factor sign-in and session control |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Staff accounts, roles & permissionsRole-based access with a granular permission matrix |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Audit trailEvery change recorded and kept |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| In-app & email notificationsAlerts for staff and patients |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Document storagePatient files and reports, within your plan's storage |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Clinical care |
| Appointments & queueingSlot scheduling, conflict checks and a daily token queue |
✓ | ✓ | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Electronic medical recordsSOAP notes, vitals, ICD-11 diagnoses, sign-to-lock |
✓ | ✓ | — | — | ✓ | ✓ | ✓ | ✓ |
| PrescriptionsDrug interaction and allergy checks, printable Rx |
✓ | ✓ | — | — | ✓ | ✓ | ✓ | ✓ |
| Token queue boardsToken display boards with SMS alerts |
✓ | ✓ | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Consent managementConsent templates, digital capture with witness and signature |
— | ✓ | — | — | ✓ | ✓ | ✓ | ✓ |
| Clinical referralsSend and track patient referrals |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| TelemedicineVideo consults on Zoom, Google Meet, Daily or Jitsi |
— | — | — | — | ✓ | ✓ | ✓ | ✓ |
| Inpatient & critical care |
| IPD & bed managementWards, beds, admissions and discharge summaries |
— | — | — | — | — | ✓ | ✓ | ✓ |
| Emergency & triageED triage, MLC registration, casualty visits |
— | — | — | — | — | ✓ | ✓ | ✓ |
| Operation theatreOT scheduling, case sheets, surgeon preferences |
— | — | — | — | — | ✓ | ✓ | ✓ |
| Blood bankDonor management, blood group register, transfusions |
— | — | — | — | — | ✓ | ✓ | ✓ |
| Dietary & nutritionDiet assessments, meal plans, patient diet charts |
— | — | — | — | — | — | ✓ | ✓ |
| Mortuary managementDeath registration, post-mortem scheduling, body release |
— | — | — | — | — | — | ✓ | ✓ |
| Diagnostics |
| Laboratory (LIS)Barcode workflow, auto-flagged ranges, pathologist approval |
✓ | — | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Radiology (RIS)Study orders, radiologist reports, DICOM link, sign-off |
— | — | — | ✓ | — | ✓ | ✓ | ✓ |
| Pharmacy & stock |
| Pharmacy & rack-stock POSDispensing against prescriptions with stock deduction |
✓ | — | ✓ | — | ✓ | ✓ | ✓ | ✓ |
| Inventory & purchase ordersBatch and expiry tracking, reorder alerts, purchase orders |
— | — | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| OptiCare — eyewear & optical retailEyewear orders and optical retail |
— | — | — | — | — | — | ✓ | ✓ |
| Billing & insurance |
| GST billing & paymentsGST invoices, gap-free numbering, payment recording |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Insurance & claimsInsurance, TPA and government scheme claims |
— | — | — | — | — | ✓ | ✓ | ✓ |
| Discount rules & offersAutomatic discounts and promotional offers |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Patients & growth |
| Patient portalPatients sign in on web or app to see their records |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Public hospital pageHospital microsite with online appointment booking |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Marketing & campaignsCampaigns and patient communications |
— | — | — | — | — | — | ✓ | ✓ |
| Refer & Earn programmesReward patients who refer others |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Management & compliance |
| Reports & analyticsRevenue, registrations, appointment funnel, lab TAT |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Analytics & AIPredictive insights, revenue forecasting, bed utilisation |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| HR & payrollStaff records, shifts, attendance, leave and payroll |
— | — | — | — | — | ✓ | ✓ | ✓ |
| Multi-branch supportRun every branch from one account |
— | — | — | — | — | ✓ | ✓ | ✓ |
| ABDM (Ayushman Bharat) integrationABHA linking and consent-based record sharing |
— | — | — | — | — | ✓ | ✓ | ✓ |
| Automated backup & recoveryScheduled backups with guarded restore |
— | — | — | — | — | ✓ | ✓ | ✓ |
| Notifications, support & access |
| SMS remindersAppointment and report reminders by SMS |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| WhatsApp notificationsReminders and reports on WhatsApp |
— | — | — | ✓ | — | ✓ | ✓ | ✓ |
| Data exportExport your data whenever you want it |
— | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| API accessConnect your own systems |
— | — | — | — | — | — | ✓ | ✓ |
| Priority support |
— | — | — | — | — | ✓ | ✓ | ✓ |
| Dedicated account manager |
— | — | — | — | — | — | ✓ | ✓ |
| White-label brandingYour brand on the patient-facing pages |
— | — | — | — | — | — | — | ✓ |
